Returns & Exchanges

Return & Refund Policy for HarekmalBD

Last Updated: June 2026

Customer satisfaction is important to us.

Return Eligibility

Products may be eligible for return if:

• The product is damaged upon delivery.
• The wrong product was delivered.
• The product has manufacturing defects.

Return Conditions

• Return requests must be made within 3 days of receiving the product.
• Products must be unused and returned in their original packaging.
• Proof of purchase may be required.

Non-Returnable Items

The following items may not be eligible for return:

• Used products
• Customized products
• Products damaged due to customer misuse

Refund Process

After the returned item is inspected and approved:

• Refunds will be processed within 7–10 business days.
• Refunds will be issued through the original payment method where applicable.

Exchange Policy

If available, customers may request an exchange for defective or incorrect products.

Contact for Returns

For return or refund requests, please contact our customer support team with your order details and supporting evidence.