Frequently Asked Questions (FAQ)

Frequently Asked Questions

How do I place an order?

Browse products, add items to your cart, proceed to checkout, and complete your order.

What payment methods do you accept?

We accept Cash on Delivery and other payment methods available at checkout.

How long does delivery take?

Delivery typically takes:

• Inside Dhaka: 1–3 business days
• Outside Dhaka: 2–7 business days

Can I cancel my order?

Yes. Orders may be canceled before shipment. Contact us as soon as possible.

How can I track my order?

Our support team will provide tracking information once your order has been shipped.

What should I do if I receive a damaged product?

Please contact us within 48 hours of receiving the product and provide clear photos of the issue.

Do you offer nationwide delivery?

Yes, we deliver across Bangladesh.

How can I contact customer support?

You can contact us through our website, email, phone number, or social media pages.